Privacy Statement
Effective Date: January 22, 2025
Table of Contents
Introduction
Onos Health Inc. is a healthcare software as a service (SaaS) provider that helps companies manage their provider networks and drive quality and member outcomes.
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes the Onos Health Inc.’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.
Data Protection Officer
Onos Health Inc. is headquartered in San Francisco, California, in the United States. Onos Health Inc. has appointed an internal data protection officer for you to contact if you have any questions or concerns about Onos Health Inc.’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Onos Health Inc.’s data protection officer:
Data Protection Officer
Onos Health Inc.
134 Nevada Street
San Francisco, CA 94110
privacy@onoshealth.com
How we collect and use (process) your personal information
Onos Health Inc. collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:
We use this information to provide prospects and customers with services.
We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
From time to time, Onos Health Inc. receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn)
Use of the Onos Health Inc. Website
As is true of most other websites, Onos Health Inc.’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Onos Health Inc.’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.
Onos Health Inc. has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Onos Health Inc. with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.
Cookies and tracking technologies
1. Introduction This website uses cookies to enhance user experience, analyze website traffic, and improve site functionality. By using this website, you consent to the use of cookies in accordance with this policy.
This data helps us understand how users interact with our site and make improvements. Google may also use the collected data to personalize ads within its advertising network.
For more information on Google Analytics’ cookie usage, visit Google’s Privacy Policy and Google Analytics’ Cookie Usage.
Please note that disabling cookies may impact website functionality.
Sharing information with third parties
The personal information Onos Health Inc. collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Onos Health Inc. engages third parties to send information to you, including information about our products, services, and events.
A list of our third party sub processors can be found here: Amazon Web Services
We do not otherwise reveal your personal data to non-Onos Health Inc. persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Onos Health Inc.-hosted and Onos Health Inc. co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.
The Onos Health Inc. website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the Onos Health Inc. website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.
Transferring personal data to the U.S.
Onos Health Inc. has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Onos Health Inc.’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Onos Health Inc. is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.
Depending on the circumstance, Onos Health Inc. also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Onos Health Inc. in a manner that does not outweigh your rights and freedoms. Onos Health Inc. endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Onos Health Inc. and the practices described in this Privacy Statement. Onos Health Inc. also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Onos Health Inc. has received zero government requests for information.
For more information or if you have any questions, please contact us at privacy@Onos Health Inc..com
Data Subject rights
The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:
This Privacy Notice is intended to provide you with information about what personal data Onos Health Inc. collects about you and how it is used.
If you wish to confirm that Onos Health Inc. is processing your personal data, or to have access to the personal data Onos Health Inc. may have about you, please contact us.
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Onos Health Inc. might have received the data from Onos Health Inc.; what the source of the information was (if you didn’t provide it directly to Onos Health Inc.); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Onos Health Inc. if it is inaccurate. You may request that Onos Health Inc. erase that data or cease processing it, subject to certain exceptions. You may also request that Onos Health Inc. cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Onos Health Inc. processes your personal data. When technically feasible, Onos Health Inc. will—at your request—provide your personal data to you.
Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Onos Health Inc. will provide you with a date when the information will be provided. If for some reason access is denied, Onos Health Inc. will provide an explanation as to why access has been denied.
For questions or complaints concerning the processing of your personal data, you can email us at privacy@onoshealth.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.
Data storage and retention
Your personal data is stored by the Onos Health Inc. on its servers, and on the servers of the cloud-based database management services the Onos Health Inc. engages, located in the United States. The Onos Health Inc. retains service data for the duration of the customer’s business relationship with the Onos Health Inc. and for a period of time thereafter, to analyze the data for Onos Health Inc.’s own operations, and for historical and archiving purposes associated with Onos Health Inc.’s services. Onos Health Inc. retains prospect data until such time as it no longer has business value and is purged from Onos Health Inc. systems. All personal data that Onos Health Inc. controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: privacy@onoshealth.com.
Children’s data
We do not knowingly attempt to solicit or receive information from children.
Questions, concerns or complaints
If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:
Onos Health Inc.
134 Nevada St
San Francisco, CA 9411
privacy@onoshealth.com
Backed and designed by industry professionals, Onos empowers Health Plans with the tools they need to solve their two biggest priorities simultaneously (member outcomes and cost containment) – without ever compromising security.
